Malaysian healthtech firm Esyms is collaborating with parcel delivery service provider DHL eCommerce to support partner hospitals and clinics in ensuring their patients receive their medications efficiently and safely at their convenience.

Through Esyms’ AllMeds application, patients can upload prescriptions, make secure payments, receive notifications, and track their orders delivered by DHL eCommerce.

This initiative aligns with the Malaysian government's commitment to advancing public healthcare services through digital innovation and enhanced distribution systems, Esyms says.

Time-sensitive deliveries such as medicine are prioritized, handled and transported via DHL eCommerce's expedited lane service.

"The life sciences and healthcare sector demands very specialized logistics solutions, innovation and new ideas to improve patient outcomes and deliver next-level healthcare,” says Saurabh Kumar, managing director of DHL eCommerce Malaysia.

“[We] offer our expertise in first and last-mile delivery to help address the persistent challenge of long waiting times for medication collection. Equally, we are confident that this partnership will deliver a positive impact to the healthcare sector and inspire even more collaboration to drive change."

Esyms chief executive officer Lam Wee Yong adds: “By securing a government project involving public healthcare facilities, Esyms continues to drive innovation in pharmacy care through strategic partnerships that address the actual needs of customers and healthcare facilities. AllMeds is a value-added service that complements existing practices in hospital, empowering pharmacies to deliver more efficient and accessible care, while enhancing patient outcomes.”